Profalux Zigbee Remote

I have an adjustable solar shadding from Profalux (equivalent to a roller shutter) but it seems to be not supported yet by zigbee2mqtt (not in the list of supported devices).
In addition when I try to pair the remote with zigbee2mqtt I get this error which is not the one that I should get if the zigbee2mqtt integration is not done yet : (I used the Zigate process to pair it) :

Nov 02 23:42:16 raspberrypi npm[26081]: Zigbee2MQTT:info 2020-11-02 23:42:16: Starting interview of ‘0x20918a00000bcd9e’
Nov 02 23:42:16 raspberrypi npm[26081]: Zigbee2MQTT:info 2020-11-02 23:42:16: MQTT publish: topic ‘zigbee2mqtt/bridge/log’, payload ‘{“message”:“interview_started”,“meta”:{“friendly_name”:“0x20918a00000bcd9e”},“type”:“pairing”}’
Nov 02 23:44:34 raspberrypi npm[26081]: Zigbee2MQTT:error 2020-11-02 23:44:34: Failed to interview ‘0x20918a00000bcd9e’, device has not successfully been paired
Nov 02 23:44:34 raspberrypi npm[26081]: Zigbee2MQTT:info 2020-11-02 23:44:34: MQTT publish: topic ‘zigbee2mqtt/bridge/log’, payload ‘{“message”:“interview_failed”,“meta”:{“friendly_name”:“0x20918a00000bcd9e”},“type”:“pairing”}’