Failed at the zigbee2mqtt@1.10.0 start script

Hi all,

Got some difficulties on starting, got the following message after following the starting guide:

pi@raspberrypi:~ $ cd /opt/zigbee2mqtt
pi@raspberrypi:/opt/zigbee2mqtt $ npm start

zigbee2mqtt@1.10.0 start /opt/zigbee2mqtt
node index.js

zigbee2mqtt:info 2020-02-07 20:15:04: Logging to console and directory: ‘/opt/zigbee2mqtt/data/log/2020-02-07.20-15-04’ filename: log.txt
zigbee2mqtt:info 2020-02-07 20:15:05: Starting zigbee2mqtt version 1.10.0 (commit #8df6be8)
zigbee2mqtt:info 2020-02-07 20:15:05: Starting zigbee-herdsman…
zigbee2mqtt:error 2020-02-07 20:15:55: Error while starting zigbee-herdsman
zigbee2mqtt:error 2020-02-07 20:15:55: Failed to start zigbee
zigbee2mqtt:error 2020-02-07 20:15:55: Exiting…
zigbee2mqtt:error 2020-02-07 20:15:55: Error: AREQ - SYS - resetInd after 30000ms
at Timeout._onTimeout (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/dist/utils/waitress.js:44:24)
at listOnTimeout (internal/timers.js:531:17)
at processTimers (internal/timers.js:475:7)
npm ERR! errno 1
npm ERR! zigbee2mqtt@1.10.0 start: node index.js
npm ERR! Exit status 1
npm ERR!
npm ERR! Failed at the zigbee2mqtt@1.10.0 start script.
npm ERR! This is probably not a problem with npm. There is likely additional logging output above.

npm ERR! A complete log of this run can be found in:
npm ERR! /home/pi/.npm/_logs/2020-02-07T19_15_55_885Z-debug.log
pi@raspberrypi:/opt/zigbee2mqtt $

Any suggestions?

Some additional info, I’m running on Raspberry PI - buster. Followed the step-by-step plan accordingly:

Failed after npm start…

All help will be appreciated!

I had this same problem.
It turned out that there was another zigbee2mqtt process running that was holding on to herdsman and wouldn’t let the new zigbee2mqtt start.
Check and see if you have such a problem.

Hope that helps.

Fixed the problem! I mixed the USB ports a little bit! So apperently it was a wrong setting in the config file.